Growing and expanding our services is one of our top priorities. So, we are excited to announce that Phenomenex is now directly serving customers in Switzerland, effective September 1, 2017. For over 26 years, Phenomenex had an amazing partnership with local distributor, Brechbühler AG, in pursuing the common goal of providing customers with high-quality products and superior customer support. However, both companies have mutually agreed that it is in the best interest of Phenomenex customers to serve their chromatography consumable needs directly.
“We wholeheartedly support this transition,” says Peter Pichler, General Manager of Brechbühler AG. “This move will bring great value to Phenomenex customers, and our company will continue to focus on growing and servicing our global business components—providing scientific analytical solutions with a value-added strategy.”
This new venture for Phenomenex will allow us to provide customers in Switzerland with a variety of services such as access to comprehensive technical training and support services, live technical chat, online ordering, increased product availability, and rapid shipping times.
Shane Lyons, President of Phenomenex commented, “We will always be indebted to Brechbühler AG for such a successful partnership. Going forward, we are excited for the opportunity to directly serve our Swiss customers with our world-class technical support and customer intimate service model. We are thrilled to be expanding our global operations to better serve our customers.”
Phenomenex is dedicated to providing the best for our customers. The European subsidiary network is devoted to directly supporting chromatographers in Germany, the United Kingdom, France, Italy, Austria, Ireland, Iceland, The Netherlands, Belgium, Luxembourg, Malta, Norway, Finland, Denmark, Sweden, Spain, and now Switzerland. Phenomenex also has an extensive distributor network that supplies 109 countries globally.
In Switzerland, we will be able to distribute all Phenomenex products, including Luna®, Gemini®, Synergi™, Kinetex®, Strata®-X, Lux®, and Zebron™.
If you have any questions, please contact Phenomenex Switzerland at swissinfo@phenomenex.com.
